Next Generation Telephony Without a Telephone System on Site

 

The Blake Hosted solution is a complete communications service for business that provides an extensive range of fixed and mobile telephony capabilities via an easy-to-use web portal. The service allows you, the administrator, to easily manage your communications to enable a flixible and cost effective environment.

 

Our hosted solution gives you all the benefits of a traditional office PBX telephone system combined with the flexibility, resilience and cost effectiveness of a hosted VoIP solution. Built on Broadsoft – the world’s number one IP call platform, we utilise the very latest technology in providing clients a high quality service without the need of any phone system on your premises. 

 

What Benefits will a Hosted Solution Give Your Business?

 

Complete control over your telephony infrastructure – controlling all the features and monitor system performance via the user-friendly web portal.

  • Use just one number anywhere you go – Users need only have one number and our hosted solution will seamlessly integrate with both fixed and mobile handsets.
  • Pay only for the seats you need – With Hosted packages you simply choose the amount of handsets you need. This is extremely flexible when a business needs to expand and reduce their handsets at will. Simply add a handset license or reduce on whenever you want. 
  • Call costs are cheaper – if you are using multiple sites, all calls between users on-net are free. So whether you have handsets in Cornwall or Glasgow, you will receive free calls between sites….PLUS extremely low call package as standard.
  • Flexible office workers – our hosted solution makes it possible to easily support hot-desking, home working or busy executives by extending the service over mobile and desktop devices.
  • Keep your existing number or choose new ones – With a range of geographical or non geographical numbers, Blake System can offer your business a presence anywhere in the UK and will just connect to your service.
  • Disaster / Recovery – should your building suffer an unexpected issue like a power cut or something more serious, then your service will automatically connect to an alternative destination enabling continuity of service and once your service resumes…the handsets and service simply resume

HOW DOES IT WORK?

EASY TO USE INTERFACE

Hosted services provides a broad range of call handling features that are accessed via the web. The dashboard gives you convenient access to information such as your call history, voicemail and recorded calls. Personalised settings are quick and easy to set, ensuring your calls are handled effectively.

ADMINISTRATOR INTERFACE

A hosted solution provides IT managers with a powerful administrative management capability while giving employees freedom to control calls quickly and effectively. Set up is quick and easy and you can choose to pass down control to the user or you can retain control of the individual user features.

CALL RECORDING

Record inbound or outbound calls for compliance, customer service or audit purposes. This optional feature allows secure online access to file storage and retrieval of call details. You can set your service to record some calls, all calls or record calls on demand.

AUTO ATTENDANT

You can use Auto Attendant to provide callers with call routing options for different areas of the business or create announcements to inform callers of details such as opening hours and website address when the office is closed.